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Privacy Policy

Effective Date: September 29, 2026

Last Updated: September 29, 2026

 

Valor Global Travel ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.valorglobaltravel.com (the "Site") or use our travel planning, itinerary booking, and related services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information").

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A. Information You Provide to Us Directly

  • Contact Information: Name, email address, phone number, physical or mailing address, and start point/pickup address.

  • Travel Preferences & Details: Ideal travel dates, preferred destinations, pickup times, travel companion details, special accommodation requests, and notes provided via our inquiry or itinerary request forms.

  • Payment & Transaction Data: If you purchase services or pay fees through our Site, we (or our third-party payment processors) collect payment card numbers, billing addresses, and transaction histories.

  • Military / First Responder Status: If you voluntarily disclose your military, veteran, or first responder background to qualify for specialized travel planning or discounts.
     

B. Information Collected Automatically

  • When you browse our Site, we automatically collect certain technical data via cookies, web beacons, and log files, including:

  • IP address, browser type, operating system, and device type.

  • Pages viewed, time spent on pages, clickstream data, referring websites, and date/time stamps.
     

2. How We Use Your Information

  • We use the information we collect for business and operational purposes, including:

  • Fulfilling Travel Requests: Processing itinerary inquiries, booking accommodations, tours, transportation, and custom experiences on your behalf.

  • Communication: Responding to questions, sending booking confirmations, updating you on travel plans, and sending promotional offers or newsletters (which you can opt out of at any time).

  • Customer Service: Providing personalized service tailored to military families, groups, and individuals.

  • Website Improvement & Analytics: Monitoring website usage trends, maintaining Site security, and optimizing online user experience.

  • Legal Compliance: Complying with applicable legal obligations, tax regulations, and travel vendor requirements.
     

3. How We Share Your Information

  • We do not sell your personal information. We may share your information only in the following necessary circumstances:

  • Travel Suppliers & Partners: To secure bookings (e.g., hotels, tour operators, flight consolidators, local transport providers, and Caribbean travel partners), we must share relevant details (such as traveler names, dates, and pickup locations).

  • Service Providers: We share data with third-party vendors who perform functions on our behalf, such as website hosting, payment processing, email delivery, and customer relationship management (CRM).

  • Legal Obligations: We may disclose information if required to do so by law, court order, subpoena, or to protect the rights, property, or safety of Valor Global Travel, our customers, or the public.

  • Business Transfers: If Valor Global Travel undergoes a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction.
     

4. Cookies and Tracking Technologies

  • Our website uses cookies and similar technologies to enhance navigation, analyze site performance, and assist in marketing efforts.

  • You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our Site.
     

5. Data Security

  • We implement reasonable technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
     

6. Your Rights and Privacy Choices

  • Depending on your place of residence (including Colorado and other applicable U.S. state privacy laws), you may have the following rights regarding your personal data:

  • Access & Correction: Request access to or correction of the personal information we hold about you.

  • Deletion: Request that we delete personal information we have collected from you, subject to certain legal exceptions.

  • Opt-Out: Opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email, or by contacting us directly.

  • To exercise any of these rights, please contact us using the information provided below.
     

7. Third-Party Links

  • Our Site may contain links to third-party websites or services (e.g., travel suppliers, social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.
     

8. Children’s Privacy

  • Our services are directed to adults and are not intended for children under 18 years of age without parental consent. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information without consent, please contact us immediately.
     

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by the "Last Updated" date at the top of this policy. Your continued use of the Site or our services following any changes signifies your acceptance of the revised policy.
     

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Valor Global Travel

456 Mountain Peak Way

Denver, CO 80202

Email: hello@valorglobaltravel.com

Website: https://www.valorglobaltravel.com

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